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Business Seller News - Autumn 2012

Item condition box for non-new items

From October, you’ll be able to add more details about the condition of non-new items into a free text box. This will be clearly displayed to buyers on your item page, helping to set expectations about the condition of your item and reducing the risk of returns.

From October, you should remove information about your item condition from the item description and use this free text box instead, making it clearer for buyers.

How the item condition box will appear

How the item condition box will appear.

Illustrative only. The final design may differ.

 

What you need to do

FROM OCTOBER

  • Add details of the item condition of non-new items into the free text box.

Frequently asked questions

 

What is the ‘non-new’ item condition?

 

Can I use this box for other purposes?

 

How many characters are available in the free text box?