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Business Seller News - Spring 2013

Changes in picture standards

Changes in picture standards


Good picturesUsing lots of high-quality pictures provides a great shopping experience and helps to sell your items. We’re launching new features in Europe in 2013 which rely on high-quality pictures, such as our new eBay feed.* It’s also increasingly important to make sure that your pictures are suitable for mobile devices. 

That’s why we’re making changes to improve pictures on listings in 2013. We’re announcing our new picture standards now to allow you as much time as possible to revise your listings where necessary. From 30 October 2013, the new standards will apply to all listings, except those in the Vehicle Parts & Accessories and Tickets categories. 

*Currently available on eBay.com. 

What you need to do

NOW

  • Upload at least 1 picture to all of your listings when listing with Turbo Lister and the sell your item form.

NOW

  • Don’t use catalogue pictures as the primary picture for used items when listing with Turbo Lister and the sell your item form.

BY 30 OCTOBER 2013

  • Upload at least 1 picture to all of your listings when listing with all tools and 3rd party providers.

BY OCTOBER 2013

  • Don’t use catalogue pictures as the primary picture for used items when listing with all tools and 3rd party providers.

FROM 30 OCTOBER 2013

  • Make sure the longest side of all your pictures is at least 500 pixels.

FROM OCTOBER 2013

  • Don’t include graffiti in pictures.

Details

New picture standards

From 30 Ocober 2013, the following picture standards will be enforced on eBay.co.uk. The only exceptions to these new picture standards will be listings in the Vehicle Parts & Accessories and Tickets categories: 

No picture, no listing

You must upload at least 1 picture to your listing.

Don't use stock pictures for used item listings

Listing stock pictures can mislead buyers as to what they’re really getting. By listing pictures of the actual item you’re selling, you can better communicate the item’s condition and manage buyer expectations. However, this doesn’t apply to refurbished items for which you can use stock pictures. 

 

Don't include borders, text, or artwork on the picture

All text and borders should be removed from listings to create a cleaner experience for buyers. Watermarks can only be used to protect copyright. 

Make sure the longest side of all your pictures is at least 500 pixels

By including high-quality pictures with your listing, your item will become more visible in Best Match search results. More buyers will be attracted to your listing, helping to increase your sales conversion. 

How to take great photos

Read our guide with top tips for taking great photos.

Additional pictures now free

From 1 August, you’ll be able to upload up to 12 pictures to each of your listings free of charge. Find out more about free pictures

Frequently asked questions

 

Are there any listings that won't require a picture from 30 October 2013?

 

How can I make sure my pictures are optimised for mobile devices?

 

If I can't add text to my pictures, how else can I promote my item?

 

How will eBay be enforcing these changes?

 

Why are these picture standards not being enforced immediately?

 

Can I use watermarks in my picture?

 

Can I use a stock picture to list a refurbished item?

 

What is the recommended picture size for my listing?

Find help

Top tips for taking great photos (pdf)
Take photos of your item 
Free pictures
Good listing practice